Shipping Policy

 

How will the delivery be done?

  • We process all deliveries through reputed courier companies. Our current tie-up is with Blue Dart & DTDC.
  • In case of large gadgets, the company directly sends the goods to you through their regional warehouse.
  • If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.

 

What are the delivery charges?

myGreenkart provides free delivery on all items of value more than Rs. 499/-. Otherwise Rs. 50/- is charged as delivery charges. Cash on Delivery Option is available for all orders of value more than Rs. 499/-. Rs. 50 will be charged as Cash on Delivery Fee.

Is there a minimum order level for Delivery?

Yes, the order has to be of minimum worth of Rs. 200 post discount to qualify for delivery.

What is the Delivery time?

The goods will be delivered within 7 working days from the date of dispatch for all locations serviced by reputed couriers. For others, delivery times may vary depending on the location. We try and dispatch all goods within 3 working days of order receipt.

 

 Who bears the Octroi Charges?

Nagpur , Sangli , Dombivili , Nasik , Mumbai , Pimpri & Chinchwardi , Kothrud (Pune) , Ahmednagar , Pune , Akola are Octroiable cities. Any applicable octroi will be payable by the customer. Please pay Octroi to the courier company if requested by them in these cities. Mygreenkart.com is not responsible for any octroi payments.

 

How to track my order online?

You can check the status of order by clicking on “order number” whether pending or fulfilled, that you have placed with Mygreenkart.com. Once your order is shipped out, we will send you a confirmation e-mail.

 

Incase if I receive a damaged parcel?

If you notice that parcel is damaged you should refuse to accept it. Send us an e-mail to customercare@mygreenkart.com within 24 hours of such refusal, stating that you have refused to accept the damaged parcel. For more information on the same, kindly refer to our return policy.